1. Introduction

Fishers Entertainment and Events Ltd (“Fishers Entertainment,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, visitors, partners, artists, trainees, and website users. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our services, website, social media platforms, and events.

By using our services or accessing our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

a) Personal Identification Information

• Full name

• National Identification or Passport Number (where necessary)

• Postal and physical address

• Email address

• Telephone number

b) Business Information

• Company or organization name

• Job title

• Billing and payment details

• Tax information where applicable

c) Event Information

• Event details

• Venue information

• Guest lists (provided by clients)

• Special requests

• Booking preferences

d) Media Content

As part of our services, we may capture:

• Photographs

• Videos

• Audio recordings

• Drone footage

• Livestream recordings

e) Technical Information

When using our website, we may collect:

• IP address

• Browser type

• Device information

• Cookies

• Website usage statistics

3. How We Collect Information

We collect information through:

• Website forms

• Event booking forms

• Email correspondence

• Telephone calls

• Social media interactions

• Registration forms

• Contracts and quotations

• Payment transactions

• Event attendance

• Photography and videography sessions

4. Purpose of Collecting Information

We use your information to:

• Process bookings

• Deliver entertainment and event services

• Provide photography and videography services

• Manage event logistics

• Communicate before, during, and after events

• Process payments and invoices

• Improve customer service

• Conduct customer satisfaction surveys

• Send promotional materials (with consent)

• Respond to inquiries

• Comply with legal obligations

5. Photography, Videography and Livestreaming

Fishers Entertainment and Events Ltd provides professional photography, videography, livestreaming, and media production services. By participating in events covered by our team, you acknowledge that your image, voice, or likeness may be captured. Captured content may be used for:

• Event documentation

• Delivery to clients

• Company portfolio

• Marketing materials

• Website galleries

• Social media promotions

• Television or documentary production (where applicable)

Where legally required, additional consent will be obtained before using media for promotional purposes.

6. Cookies

Our website may use cookies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance user experience

Users may disable cookies through their browser settings, although some website features may not function properly.

7. Sharing Personal Information

We do not sell personal information. Information may be shared only where necessary with:

• Payment service providers

• Event venues

• Printing companies

• Production partners

• Transport service providers

• Government agencies where required by law

• Professional advisers such as auditors and legal counsel

All third parties are expected to protect personal information appropriately.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information from:

• Unauthorized access

• Loss

• Theft

• Alteration

• Disclosure

• Destruction

These measures include password protection, controlled access to records, secure storage, and regular review of our information security practices.

9. Data Retention

We retain personal information only for as long as necessary to:

• Deliver contracted services

• Maintain business records

• Resolve disputes

• Meet legal and regulatory obligations

• Support warranty or after-service requirements

Media files may be retained for archival purposes unless otherwise agreed with the client.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Object to certain processing activities

• Withdraw consent where processing is based on consent

• Request restriction of processing

• Request a copy of your personal information in a portable format where applicable

Requests should be submitted using the contact details provided below.

11. Children’s Privacy

Our services are intended for the general public. Where we knowingly collect personal information relating to children, we will do so with the consent of a parent, guardian, school, or other authorized representative, as required by applicable law.

12. Third-Party Websites

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. Users should review the privacy policies of any third-party sites they visit.

13. Marketing Communications

With your consent where required, we may send:

• Promotional offers

• Event updates

• Newsletters

• New service announcements

• Company news

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in our communications.

14. Compliance with Kenyan Law

Fishers Entertainment and Events Ltd strives to handle personal information in accordance with applicable laws, including the principles of the Kenya Data Protection Act, 2019, and any other relevant legal and regulatory requirements governing privacy and data protection.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or operational practices. Updated versions will be published on our website with a revised effective date.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Fishers Entertainment and Events Ltd

• Email: info@fishers.co.ke

• Mobile: +254 769 126 393

• Office Address: Florida House, Room 206, Opposite Absa Bank, Busia Town, Kenya

• Business Hours: Monday – Friday; 8:00 a.m – 5:00 p.m (EAT)

• Website: fishers.co.ke

Consent

By using our website, engaging our services, attending our events, or submitting your information to Fishers Entertainment and Events Ltd, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.